CHOOSING A CONTRACTOR
With so many options, review sites, and word of mouth suggestions it can be difficult to know which company to consider contacting. How do you narrow down the countless contracting companies into a manageable list?
Contractors, Renovators, and Sub-Trades that join the Association are obligated to abide by the the Associations Code of Ethics and demonstrates their commitment to professional standards.
Consider the contents more than the layout. A Contractor will ensure the information they regard as important is included.
Look for their Memberships & Affiliated Associations.
Do they include client testimonials that reference specific projects?
Are there links to reviews from third party sources such as Google or Houzz?
Do they have resources for potential clients to use?
Is there a description of their procedures or what to expect?
Photographs should be high resolution and clearly show the completed work, not just the décor.
If you are looking for a whole home renovation, ensure the companies you are considering have completed similar projects and have the necessary experience. However, keep in mind a smaller company may be a better fit if you are just wanting to update your kitchen counters and resurface the cabinets, they will have the right industry connections and be better able to schedule in a smaller job.
Look for statements that include good communication, overcoming challenges, and quality of onsite crew or subtrades. When faced with unexpected complications; how and when the contractor communicates, options given, and the ability of their crew to manage solutions are good indicators for how smoothly your remodelling project will go.
Transparent Billing is when the Contractor provides labour and material reports that can be cross referenced with both the related invoice and the itemized estimate. This is important whether you sign a Fixed Fee or Cost-Plus Contract. Check that your Contractor provides supporting documentation with their Invoices.
A Written Warranty will clearly define the warranty coverage on materials and workmanship, any limitations, and how to access the service. Providing peace of mind that your contractor stands behind their work, even better, this indicates their intention for an ongoing relationship.